jete7's Privacy Policy

This Privacy Policy ("Policy") has been prepared on behalf of the jete7 platform ("jete7", "we", "us"). This Policy describes how we collect, why we collect, how we use, and how we protect the personal information of our users ("you", "your"). By using our services, you will be considered to have given your consent to the terms of this Privacy Policy.

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1 Types of Information Collected

We collect various types of information to operate our services. This information is collected either directly from you, or automatically from your device and browser.

1.1 Identity and Contact Information

• Full name and username
• Date of birth (for age verification)
• Email address
• National ID number or passport number (for KYC verification)
• Residential address

1.2 Financial and Transaction Information

• bKash, Nagad, Rocket mobile banking numbers
• Bank account details (where applicable)
• Deposit and withdrawal history
• Betting and gaming transaction records

1.3 Technical and Device Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookie and session data
• Time, date, and pattern of site access

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2 Purpose of Data Collection

jete7 collects and processes your personal information for the purposes described below:

2.1 Account Management

We use your identity and contact information to create, verify, and smoothly manage your account. This also includes confirming age verification — only those aged 21 or above may open an account on jete7.

2.2 Financial Transaction Processing

Relevant financial information is used to complete deposit and withdrawal transactions properly, to prevent fraud, and to ensure financial security.

2.3 Providing Customer Support

Your contact information is used to resolve your issues and provide effective assistance through our 24/7 live chat support and email service.

2.4 Security and Fraud Prevention

Technical information is analysed to prevent unauthorised access to accounts, detect suspicious activity, and maintain the overall security of the platform.

2.5 Meeting Legal Obligations

Information required to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations is stored and processed.

2.6 Service Improvement and Personalisation

Usage patterns are analysed to provide more relevant content, bonus offers, and gaming recommendations based on your preferences and experience.

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3 Data Storage and Security

jete7 gives the highest importance to protecting your information. We apply industry-standard security measures:

3.1 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period in accordance with regulatory requirements.

3.2 Response to a Data Breach

If a data security breach occurs that affects your information, we will notify you in a timely manner and take the necessary protective measures.

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4 Sharing Information with Third Parties

jete7 never sells your personal information. However, information may be shared with third parties in the limited circumstances below:

4.1 Payment Processing Services

Information required to process bKash, Nagad, Rocket, and bank transfer transactions is shared with the relevant payment providers. This information is used solely to complete the specific transaction.

4.2 Identity Verification Services

Relevant information may be shared with trusted identity verification service providers to complete the KYC process.

4.3 Legal Authorities

We are obligated to share necessary information with authorities to comply with court orders, legitimate requests from investigative agencies, or applicable legal requirements.

4.4 Technology Partners

Technology service providers used to operate the platform (such as cloud storage and security software) may access data to a limited extent, but all of them are bound by strict confidentiality agreements.

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5 Cookies and Tracking Technology

jete7 uses cookies to operate the website smoothly. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, verify security, and remember user preferences. Disabling these cookies may affect the functionality of the site.

5.2 Analytical Cookies

We use analytical cookies to analyse website usage and improve our services. Information collected through these cookies is processed in aggregate form and no individual can be directly identified.

5.3 Cookie Control

You can decide for yourself whether to accept or reject cookies by going to your browser settings. However, please note that disabling certain cookies may prevent some features of the site from working correctly.

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6 User Rights

You have the following rights over your own information:

6.1 Right to Access

You have the right to know what information we have collected about you and how it is being used. Please contact us to find out.

6.2 Right to Rectification

If the information stored in your account is incorrect or incomplete, you have the right to have it corrected. You can update your information through account settings or through our support team.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may not be possible to delete.

6.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications. You may make this request by contacting us at any time.

6.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format. Please contact our support team to make this request.

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7 Protection of Minors' Data

jete7 is an online betting and gaming platform intended only for those aged 21 or above. We do not knowingly collect any information from minors.

Age verification is mandatory at the time of registration. If we discover that a user is under 21 and has created an account using false information, we will immediately close that account and delete the collected information.

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8 International Data Transfers

Some of our servers and technology partners may store or process data outside Bangladesh. In such cases, we ensure that all parties involved comply with applicable data protection laws and standards and that your information remains properly protected.

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9 Marketing Communications

If you gave your consent to marketing communications when creating your jete7 account, we may inform you by email about bonus offers, new games, and special promotions.

You may opt out of marketing communications at any time. To do so, use the "Unsubscribe" button in any email or inform our support team directly.

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10 Changes to the Policy

jete7 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you by email or through a notice on the platform.

If you continue to use our services after changes are published, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

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11 Complaints and Contact

If you have any questions, concerns, or complaints regarding your privacy, please contact us through any of the means below. Our data protection team will process your request as quickly as possible.